Reference

What This Privacy Policy Covers

Your account at kjf2 runs on a handful of details you hand over once — a mobile number, your name, a wallet reference — and this page sets out plainly what we do with each of them.

Account detailsWallet recordsCookie choicesClosure requests

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DATA HANDLING STEPS

Cookies, Login Security and Retention

Privacy is mostly a set of small procedures, and ours are short enough to list. Log out and the session dies; the cookies that remember your lobby layout clear from your browser at any time, and your balance and bet history stay exactly where they were. Wallet verification runs before a withdrawal leaves, which is why we hold transaction records longer than game history. Once the accounting period ends, those records are deleted or anonymised. If a name or number on file is out of date, or you want the account shut, you tell us and we act on it.

Session and preference cookies We set cookies that keep you logged in between taps and remember your lobby layout and language. Clearing your browser ends them, and nothing about your balance changes when you do.

Login checks on your phone Every login asks for the OTP sent to your registered number. That is your main safeguard, so keep the SIM in your own hands and tell us if a device logs in that you do not recognise.

Records we have to keep Wallet references and transaction history stay on file while the account is open and for the period financial record rules require afterwards. Then they are deleted or anonymised.

Corrections and closures Wrong name, old number, closed account — you can ask for any of those to be fixed once we verify you. Marketing permissions you switch off are not quietly switched back on.

How We Handle Your Account Details

kjf2 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Nothing here hides in fine print. When you open an account we ask for a mobile number so we can send the OTP that gets you into your login, your name as it appears on your wallet, and your date of birth so we can confirm

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you are old enough to play where you live. Wallet handles for bKash, Nagad and Rocket come next, along with the transaction references those rails return. We use that data to verify you, match a deposit to your account wallet, settle a withdrawal and spot patterns
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that look like somebody else trying to use your login. Bet history across live tables and crash titles like Aviator is stored for dispute handling, not for advertising. We do not sell your details to anyone. Game studios and payment processors see only what a single
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transaction needs. Access and eligibility depend on your local law and eligible regions, so extra documents may be requested before a withdrawal clears. Account and transaction records are kept while the account is open and for whatever period financial record rules then require; after that they
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are deleted or anonymised. You can ask what we hold, ask for a correction, or ask us to close the account and erase what we are not obliged to keep. Cookies sit in a separate lane: session cookies keep you logged in, preference cookies remember your
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language and lobby layout. Anything past that is optional and you can switch it off in your browser without losing access.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Where to Send a Privacy Question

A question about your data should not need three transfers before it lands on the right desk. Send it from the number or email already registered on your account; that one detail lets us match the request to your wallet and history without asking for your password or a fresh OTP over chat. Say whether you want a copy of what we hold, a correction, or a full closure. We confirm the request is logged and tell you the next step, and if proof of identity is needed we ask for it once, not three times.

Team online

Requests tied to your account

Write from the mobile number or email registered on your account so we can match the request to your wallet. No password or OTP in chat — one check, then we log it.

Live chat for login problems

If you cannot get into your account at all, chat is the quicker route. Our agents confirm a few account details first, then pass the request to the team handling data.

Written requests by email

For a copy of your records, a correction or an account closure, email beats chat because the request stays on file. We confirm receipt and explain the next step.

Privacy Questions We Get Asked

These are the ones that come up most in chat, answered the way we answer them there. If yours is not on the list, send it from your registered number and we will take it from there.

Your mobile number, name, date of birth, the wallet handle you use for bKash, Nagad or Rocket, and the transaction references those payments return. Add login data and your bet history across live tables and slot titles.

Yes. Ask from your registered number and we send a summary of what is on file — account details, payment records and recent activity. We verify you first so nobody else can request it.

Only where a payment has to clear. bKash, Nagad, Rocket and the bank behind a transfer see the reference and amount needed to process it. We do not sell or rent your details to third parties.

Wallet references and deposit or withdrawal history stay while your account is open and for the accounting period that follows, because financial record rules apply. Game history is held for a shorter stretch.

We close the wallet, stop marketing messages, and delete what we are not required to hold. Records tied to past payments remain until their accounting period runs out, then they are removed.

No. Ours keep your session alive and remember your lobby layout and language; they do not track you across other sites. Clear them from your browser whenever you like and log in again.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoTerms & Conditions

What This Privacy Policy Covers

Cookies, Login Security and Retention

Where to Send a Privacy Question

Requests tied to your account

Live chat for login problems

Written requests by email

Privacy Questions We Get Asked

01 What details does kjf2 keep about my account?

02 Can I get a copy of the data you hold on me?

03 Do you share my wallet number with anyone?

04 How long do you keep transaction records?

05 What happens to my data if I close my account?

06 Do cookies follow me to other websites?

Privacy Policy

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