Confirm Your Account Before a Payout
Verification is a one-time check that the account belongs to you, and it is the reason we can release payouts without freezing your money while we ask questions. We ask for a photo ID, either your national ID card or a passport, plus a quick selfie. Where the wallet name is spelled differently from your ID, we ask for a screenshot of
the wallet profile as well. Send clear photos with full corners and no glare: once approved, the badge stays on your account and ordinary deposits and withdrawals stop waiting on documents.
- Send your photo ID — National ID card or passport, front and back, with all four corners visible and nothing covering the number.
- Take the selfie — Hold the ID beside your face in good light so we can compare the document photo with you.
- Match your wallet name — If your bKash or Nagad profile uses a different spelling, upload a screenshot of that profile alongside the ID.
- Get the verified badge — After approval the mark stays on your account, and payouts no longer sit waiting on a document check.